What if running an e-commerce business could become dramatically simpler — with AI helping sellers manage orders, inventory, pricing and operations across every channel they sell on?

Amazon Smart Commerce is looking for a Principal Product Manager - Tech to lead SmartHub (including the team of PMs), our multi-channel commerce operations platform. SmartHub brings together orders, inventory, catalog, returns, warehousing and business insights across marketplaces and D2C channels into a single system, helping businesses operate at scale without navigating multiple disconnected tools.

We are now at an exciting inflection point. Advances in generative and agentic AI create an opportunity to fundamentally rethink how sellers operate their businesses — moving from dashboards and workflows that tell sellers what happened, toward intelligent experiences that understand their business, identify what needs attention, recommend actions and increasingly execute work on their behalf.

As the Principal PM for SmartHub, you will define this next chapter.



You will own the long-term product vision and roadmap for SmartHub and lead key horizontal capabilities such as pricing that span the broader Smart Commerce portfolio.

This is a role for a product builder who enjoys solving complex platform problems, operating in ambiguity and translating emerging technology into simple products that deliver measurable customer and business impact.

Key job responsibilities
Own the product vision, strategy and roadmap for SmartHub, Amazon Smart Commerce's multi-channel operations platform spanning order management, inventory, catalog, returns, warehousing and analytics.
Define how AI and agentic experiences can transform commerce operations — helping businesses move from manually operating software toward systems that understand business context, surface opportunities and risks, recommend decisions and automate repetitive work.
Reimagine high-frequency seller workflows such as order proces

📌 Principal Product Manager Tech – AI, Multi-Channel Commerce, Amazon Smart Commerce (Bengaluru)
🏢 ADCI - BLR - DTA
📍 Bengaluru