Role: SmartCOMM Developer
Experience: 6–9 Years
Location: Hyderabad / Coimbatore/ Pune
Domain: Customer Communications Management (CCM) / Insurance
Job Summary:
We are looking for an experienced SmartCOMM Developer with solid expertise in designing, developing, and maintaining customer communication solutions using the SmartCOMM platform. The role involves template development, data modeling, document generation, integrations, and end-to-end CCM implementation.
Key Responsibilities:
Develop dynamic, reusable, and scalable SmartCOMM templates.
Design and maintain SmartCOMM Data Models and data mappings.
Work with SmartCOMM Designer/ATD for layouts and communication templates.
Develop interactive communications using Draft Editor.
Configure document generation, personalization, and multi-channel communications.
Work with XML/JSON, data schemas, business objects,



and mapping.
Develop and consume SmartCOMM APIs, REST APIs, and web services.
Create static print layouts and responsive web layouts.
Troubleshoot and optimize SmartCOMM applications in production.
Collaborate with Business Analysts, Architects, QA, and integration teams.
Support deployment, migration, testing, and maintenance activities.
Must-Have Skills:
SmartCOMM Development
SmartCOMM Template Designer / ATD
SmartCOMM Data Modeler
SmartCOMM Draft Editor
CCM / Customer Communications Management
SmartCOMM Cloud
XML / JSON
APIs / Web Services
Template Design and Document Generation
Scripting
Strong debugging and troubleshooting skills

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