About Macro Outsourcing Private Limited
Macro Outsourcing Private Limited (MOPL) is a healthcare business process outsourcing firm supporting US physician practices and ambulatory surgery centers across the full operational stack — not billing alone.
Our service lines include revenue cycle management, provider credentialing and payer enrollment, payer contracting support, eligibility and advantages verification, patient scheduling and referral coordination, clinical support (pre-charting, prior authorization, fax and document management), chronic care and remote monitoring program operations, and compliance and documentation oversight.
We operate as an embedded extension of our clients' practices. Our clients' administrators and physicians deal with us directly, and our reputation rests on measurable performance and clean, defensible documentation.
The Role
We are hiring a senior Operations Manager to own multi-service delivery across client accounts. This is a broad, hands-on leadership role — you will not be running a single queue.



You will be accountable for performance across billing, credentialing, front-office, and clinical support functions simultaneously, and for the quality of what our clients see.
We are specifically looking for someone who already uses AI tools in their daily operational work and can bring that capability to the team.
What You'll Own
Revenue cycle
AR inventory, aging prioritization, and escalation of high-dollar and timely-filing-risk claims
Denials run as a daily cohort discipline: what got paid, what will get paid, what was denied or written off, and the dollar value behind each
Documentation standards on every worked denial — reason, identifiers, action taken, outcome, amount recovered or adjusted
Root-cause feedback to the internal team, and avoidable-denial reporting back to the client when the cause sits at their front end
Credentialing and payer operations
Provider credentialing, re-attestation calendars, CAQH/PECOS/payer portal hygi

📌 Operations Manager — US Healthcare Services (New Delhi)
🏢 Macro Outsourcing
📍 New Delhi