Role: Service Now Pre-Sales & Solution Advisory / Architect
Location: Pune
Jade Global is seeking a seasoned ESM GTM Leader, focused on Pre-Sales, Solution Advisory, and Enterprise Transformation, to drive significant growth within our Enterprise Service Management (ESM) practice. This is not a traditional sales role; it is a strategic, client-facing leadership position designed for a practitioner who can effectively bridge business development and delivery execution.
The ideal candidate will be responsible for defining GTM solutions, leading strategic presales engagements, cultivating key Service Now alliance relationships, and collaborating closely with Sales, Marketing, and Delivery teams to build and convert the pipeline. This leader will carry a personal quota and will be responsible for client-facing solutioning, effort scoping and proposal/SOW development.
Key Responsibilities
GTM Solution Development
Define and evolve Jade Global's ESM Go-to-Market (GTM) offerings,



including industry solutions and differentiated value propositions for Service Now workflows and enterprise transformation initiatives. Develop specialized solution packages, advisory frameworks, and service offerings tailored to target customer segments and buyer personas. Collaborate with Marketing on campaign themes, solution briefs, thought leadership content, customer success narratives, and event messaging to drive awareness and demand generation. Translate Service Now platform innovations, AI capabilities, and workflow automation trends into Jade-specific positioning and compelling competitive differentiation. Support the creation of reusable accelerators, demo environments, playbooks, and transformation frameworks. Service Now Alliance & Ecosystem Engagement
Cultivate robust engagement with Service Now field sales, partner enablement, and ecosystem stakeholders to ensure co-sell alignment and accelerate pipeline growth. Represent Jade Global at key Service Now ecosystem events, including K

📌 Servicenow - pre-sales & solution advisory leader (Pune)
🏢 Jade Global
📍 Pune