19 Aug
|
The Wellness Shop
|
Jaipur
19 Aug
The Wellness Shop
Jaipur
Key Responsibilities
Handle customer queries through Chat, WhatsApp, Email, and other digital channels.
Assist customers with orders, payments, products, returns, refunds, and deliveries.
Resolve customer issues professionally and within the required turnaround time.
Provide accurate information about products and services.
Coordinate with internal teams for order and customer issue resolution.
Maintain proper records of customer interactions.
Ensure a high level of customer satisfaction.
About Company: The Wellness Shop is one of the leading e-commerce brands providing a range of cosmetics and wellness products based in Bangalore, India. Our values are derived from the Charaka Samhita, a Sanskrit treatise on general medicine dating back to around 1000 BC in the Indus Valley area. According to the Charaka Samhita, the human body consists of three bodily states: Vata, Pitta, and Kapha.
📌 Chat Process (Jaipur)
🏢 The Wellness Shop
📍 Jaipur