ROLE PURPOSE
Own the successful execution of GCC engagements from mobilization through stabilization and scale. Serve as the primary operating interface between the client and company, bringing together talent, delivery, HR, operations, finance, technology, and governance teams to deliver against client commitments.

Key Responsibilities:
Client & Engagement Leadership
- Serve as the primary day-to-day engagement leader for assigned GCC clients.
- Translate client objectives into clear execution plans, milestones, ownership, and operating rhythms.
- Build strong relationships with client delivery teams, functional leaders, HR, procurement, and operating teams.
- Anticipate issues and bring solutions to the client before they become escalations.
- Conduct regular executive and operational governance reviews.

GCC Mobilization
- Lead new GCC engagements from SOW signature through launch and stabilization.
- Own integrated plans covering hiring, onboarding, infrastructure, IT, security, facilities, training, knowledge transfer, and operational readiness.




- Coordinate dependencies across client and internal teams and drive readiness against agreed launch dates.
- Establish governance, reporting, SLAs, KPIs, escalation paths, and decision rights.

Talent & Workforce Delivery
- Partner with recruiting and delivery teams to meet hiring plans by role, skill, location, and start date.
- Track candidate pipeline, selection ratios, offers, joining rates, attrition, and backfills.
- Identify hiring risks early and drive corrective actions.
- Work with HR and business teams on onboarding, employee experience, retention, and workforce planning.

Operational Governance
- Own engagement scorecards across headcount, hiring, milestones, SLA/KPI performance, attrition, financial performance, client satisfaction, risks, and dependencies.
- Run weekly operating reviews and monthly executive governance.
- Maintain explicit RAID logs with owners and closure dates.
- Translate contractual com

📌 Engagement Director- GCC (Bengaluru)
🏢 Nameless
📍 Bengaluru