Job Description

Job Description

Basic Details:Fill the required information about business, unit, location, position, reports to position and date of updation of JD

Business

Unit

Aditya Birla Capital Ltd.

Location

Poornata Position Number of the job

Reports to: Poornata Position Number

Poornata Position Title of the job

Lead - Front end Collections

Reports to: Poornata Position Title

Head Collections - Front End

Function

Collections

Reports to: Function

Collections

Department

Collections

Reports to: Department

Collections

Date of writing/ Updation of JD

Dec 2025

Page Break

1) Job Purpose:Write the purpose for which the job exists (in 2-3 lines)

To lead and manage national-level front-end collections for Aditya Birla Capital's retail business, ensuring strong portfolio performance, consistent governance, and adherence to defined credit and operational risk parameters. The role focuses on driving regional collection heads and central teams to achieve targeted collection efficiencies, reduce delinquency, and optimize cost structures through effective use of analytics,



technology, and vendor management

2) Dimensions:Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.

Parameters

Year 23-24

Year 24-25

Year 25-26

Year 26-27

Year 27-28

Act

Act

Plan

Plan

Plan

AUM in Cr.

13865.85

16134.47

22908.46

26345.18

30571.47

Customer Base #

173150

212411

237900

275965

321915

Credit Cost in Cr.

310.62

422.54

503.53

564.63

649.03

Credit Cost %

2.24%

2.62%

2.20%

2.14%

2.12%

3) Job Context & Major Challenges:Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section

Organization Context:

Aditya Birla Capital Limited. ABCL is registered with RBI as a Systematically Significant Non-Deposit accepting Non-Banking Finance Company (NB

📌 Lead - Front end Collections (India)
🏢 Aditya Birla Group
📍 India