Date Posted:
2026-08-19
Country:
India
Location:
IN-KA-BENGALURU-NORTHGATE ~ Sy No 2/2 Venkatala Village ~ SY NO 2/2 VENKATALA VILLAGE, Yelahanka Hobli
Position Role Type:
Hybrid
Who We Are:
At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and prospect no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.
Functional Description:
The Maintenance Repair and Overhaul Customer Service (MRO CS)
team is responsible to manage the entire customer experience when there is an engine or APU repair or overhaul required on P&WC; engines. We strive to deliver a white glove service to our customers. As part of the team, your will have the key role to create cost estimate & invoices for our customers. This function work hand in hand with the Event Managers (main point of contact of our customer while they have an engine in one of our facilities) in is customer facing duty.
What You Will Do *
Responsible to generate/revise accurate engine cost estimates, draft Invoices, and final invoices for the Event Managers
Generate gross margin sheets for all repair and overhaul events
Calculate warranty percentages based on remaining cycles of LCF parts
Work with the warranty team to resolve hold ups for warranty claims
Apply warranty to Estimates and Draft Invoices
Enter and process DIAs (Draft Invoice Adjustments) into MMP534 and submit to Manager and Finance Department for approval.
Update cost estimate/billing information in CRM
📌 Analyst - Service Contract & Warranty-MRO (Bengaluru)
🏢 RTX
📍 Bengaluru