Entity:
Technology

Job Family Group:
IT&S; Group

Job Description:
Work location Pune, India
You will work with
The bp pulse eMSP team plays a critical role in supporting BP’s ambition to achieve “Net Zero by 2050”. We provide the mobile application and all of the customer facing services that enable bp pulse deliver excellent EV charging solutions to customers. Our charging points have been used over 30 million times to enable around 200 million miles of zero tailpipe emission driving.
We own and run a diverse portfolio of in-house built solutions and third-party vendor systems, ensuring that bp’s EV technology ecosystem remains reliable, secure, and high-performing. From integration services and payments technology to monitoring tools, operational data platforms, and core site systems, we drive efficiency and innovation across our global footprint. By building scalable solutions on global technology standards, we create seamless experiences for both customers and employees while optimizing bp pulse's operations.
Let me tell you about the role




A Business Analyst at bp provides enduring deep domain expertise to bridge the gap between business goals and technology solutions. Using techniques such as data analysis, customer and partner interviews and workshops, they gather, refine, and define business requirements and then collaborate with technology colleagues to deliver solutions that meet both user and business needs, ensuring successful roll-out and adoption of solutions.
What you will deliver
User research: Engage with users, observe and analyze their workflows, and extract meaningful insights about how they perform a process and interact with a product or system. This involves uncovering pain points, process mapping, pattern recognition, and connecting learnings to potential solutions.
Requirements definition: Take responsibility for eliciting requirements through various techniques such as interviews, workshops, and document analysis. They lead workshops to ass

📌 Business Analyst (Pune)
🏢 Bp
📍 Pune