Amex GBT is a place where colleagues find inspiration in travel as a force for valuable and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
What You’ll do
BackOffice activity to cover invoicing and billing queries.
Ensure that invoicing is processed accurately and to expected timelines.
Ensure that the SLA on billing query resolution is achieved and maintained.
Liaise with tech support for error resolution & system improvement.
Handle customer queries through emails.
Ensure all travel tickets are invoiced daily/weekly/monthly.
Undertake manual invoicing & credit notes where required.
Perform billing administration tasks where required.
Maintain and ensure the accuracy of customer invoicing.
With assistance from the setup team identify, investigate, and resolve any issues around customer parameters preventing invoicing.
Decrease the turn-around-time taken to render invoices to customers through process improvements.
Raise,



highlight Invoicing bugs, issues with tech support for error resolution & system improvement.
Handle customer queries through emails.
What We're looking for
Graduate with 3 -6 years of experience in manual invoicing .
Ability and diligence to follow processes through to conclusion.
Strong time management skills.
Ability to organize and prioritize effectively.
Strong integrity in terms of Amex GBT policies, mandatory compliance trainings, Data/login credentials sharing, Tale gating etc.
MS office Proficiency particularly MS Excel
Travel industry experience preferable.
Location
Gurgaon, India
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel per

📌 FinOps Analyst II (Gurugram)
🏢 American Express Global Business Travel
📍 Gurugram