Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our energetic team and make your mark on the payments technology landscape of tomorrow.
Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for an Associate Site Reliability Engineer to join our ever-evolving Experience & Portals Application Operations team and help shape the future of global commerce.
What you will own
We are seeking a highly motivated Associate SRE Specialist to join the Experience & Portals Application Operations team. In this role, you will be responsible for ensuring the reliability, availability,



and performance of production applications and cloud infrastructure. You will collaborate with cross-functional teams to support critical business services, troubleshoot production issues, and drive operational excellence through automation and continuous improvement.
Lead a team of 6-8 Site Reliability Engineers/Production Support Analysts responsible for ensuring the availability, stability, and performance of business-critical applications and infrastructure.
Hands-on technical expertise in leading production support for Google Cloud Platform (GCP), Java-based applications, Cloud SQL, Service Management, and Change Management.
Lead critical incident management activities and coordinate resolution efforts across multiple teams/applications
Drive Root Cause Analysis (RCA) and implement preventive measures to reduce recurring incidents
Define and track operational KPIs, SLAs, SLOs, and service health metrics.
Improve Me

📌 Associate Site Reliability Engineer Specialist (Pune)
🏢 Global Payments
📍 Pune