Job Purpose and Impact
The Qualified, DocuSign Platform Specialist configures, administers, and supports DocuSign solutions to drive adoption of eSignature and Contract Lifecycle Management (CLM) capabilities across the organization. With limited supervision, this role partners with cross-functional teams to implement and optimize DocuSign environments, onboard and enable end users, and ensure seamless digital agreement workflows.
Key Accountabilities
DOCUSIGN CONFIGURATION & ADMINISTRATION: Configures and maintains DocuSign eSignature and CLM environments, including account settings, templates, envelopes, user permissions, and workflow rules. Ensures the platform is set up to reflect business requirements and organizational standards.
USER ENABLEMENT & ONBOARDING: Serves as the primary point of contact for getting new users and teams started in DocuSign. Develops onboarding materials, conducts training sessions, and provides hands-on guidance to drive confident platform adoption across business units.
ESIGNATURE WORKFLOW SUPPORT: Designs, builds,
and maintains eSignature workflows, including routing rules, signing orders, automated reminders, and notifications. Troubleshoots moderately complex envelope and workflow issues to ensure smooth agreement execution.
CLM IMPLEMENTATION & SUPPORT: Supports the configuration and ongoing management of DocuSign CLM, including contract templates, clause libraries, agreement workflows, and integration touchpoints. Partners with legal, procurement, and business teams to align CLM processes with operational needs.
COLLABORATION: Works closely with cross-functional stakeholders including legal, procurement, IT, and business operations teams to gather requirements, translate them into platform configurations, and deliver solutions that meet user and business objectives.
TESTING & QUALITY ASSURANCE: Performs testing of newly configured templates, workflows, and integrations prior to deployment. Identifies, documents, and resolve
📌 Associate Application Developer (India)
🏢 Cargill
📍 India