The intern will support the team in managing project and product operations activities, maintaining tools and processes, improving reporting and visibility, documenting requirements and workflows, and identifying opportunities to improve operational efficiency through better processes and automation.
The role provides exposure to cross-functional teams including Product, Engineering, Program Management, and other business stakeholders in a global organization.
What You Will Be Doing
Project & Operational Coordination: Support assigned projects and operational initiatives by tracking actions, milestones, dependencies, risks, and follow-ups.
Product Operations Tool Support: Assist with the day-to-day use and support of tools such as Jira, Aha, and related product or project management platforms. This may include supporting boards, filters, dashboards, workflows, fields, and basic automation under guidance.
Requirements & Process Documentation: Work with stakeholders to understand operational requirements, document existing processes,



and help translate business needs into explicit process or tooling requirements.
Dashboard & Reporting Support: Assist in creating and maintaining dashboards and operational reports using tools such as Jira, Power BI, Grow, Aha, or similar platforms to improve visibility into work status, trends, and operational performance.
Process Improvement & Automation: Help identify repetitive or manual activities and support opportunities to simplify, standardize, or automate processes.
Tool Adoption & Documentation: Create and maintain process documentation, user guides, templates, training materials, and best practices to support consistent use of PMO and Product Operations tools.
Data & Reporting Quality: Support periodic reviews of operational data and reporting to identify missing information, inconsistencies, or opportunities to improve data quality and reporting accuracy.
Cross-Functional Collaboration: Coordinate with Product, Engineering, Pro

📌 Intern - Technical PMO & Product Operations (Bengaluru)
🏢 Epicor Software
📍 Bengaluru