About us

Tasks Expert is a managed virtual assistant company serving clients across the US, UK, UAE, Canada and Australia. Our support team is the first voice clients hear — and often the reason they stay.

Role snapshot
- Location: Remote (India) / Kalyan office optional
- Duration: 3 months
- Commitment: 20–25 hrs/week
- Shift: Partial overlap with US/UK hours required
- Type: Unpaid learning internship — certificate, LOR, and PPO for top performers

What you'll do
- Respond to client queries over email, WhatsApp and live chat
- Log, track and follow up on tickets until they're actually closed
- Coordinate between clients and the VAs assigned to them
- Handle onboarding questions for new clients on the Tasks Expert 2.0 portal
- Maintain the FAQ/help documentation as new issues come up
- Flag recurring problems to the operations team instead of just patching them

You should have




- Clear written and spoken English — this is the core requirement
- Patience and a calm tone under pressure
- Basic comfort with Google Workspace, WhatsApp Business, and any CRM/helpdesk tool
- Reliable internet, laptop, and a quiet space for calls
- Willingness to work across time zones

Positive to have
- Prior BPO, chat support, or client-facing experience
- Exposure to helpdesk tools (Freshdesk, Zendesk, HubSpot)
- A second language

What you get
- Internship completion certificate
- Letter of recommendation based on performance
- Direct training from our operations leadership
- Pre-placement offer for consistent performers
- Real exposure to international clients — not scripted call-centre work

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📌 Customer Support Specialist Intern (India)
🏢 Tasks Expert
📍 India