Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

Drives Basic Hygiene on the operations floor and build culture for the same within Payment Integrity Operations
Driving Cost Reduction Agenda in the Processes with Automation Opportunities, Productivity Enhancement Opportunities and Cross utilization of resources
Assist the New Hires & Tenured Staff to meet the Productivity and Quality goals
Manage team and ensure quality and productivity targets are met and exceeded




Motivate and engages team members and maintains attrition within thresholds
Provide coaching and feedback to team members to enable them to improve their performance and focus on their career pathing and advancement within the organization
Assist new hires such that they are productive on the floor in the shortest possible time frame
Build systems to ensure no escalations and is prompt in responding to escalations
Provide inputs to Leadership on process gaps that exist
Ensure compliance with internal policies and procedures, external regulations, and information security standards
Be sensitive and aware of the Organizational priorities towards Change & Innovation and Cost Optimization
Works independently with minimal direction and is very high on execution and adherence to timelines
Takes initiative to understand the process and keeps himself updated on the key changes in the business and the Healthcare industry
Builds solid relationship with onsh

📌 Assistant Manager (Hyderabad)
🏢 Optum India
📍 Hyderabad