Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy perks, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

Lead end-to-end design and implementation of AI Ops solutions from concept through production with an emphasis on responsible AI practices
Contribute to the improvement of our SRE practices; Lead incident response; Ensure high availability, scalability, and performance of cloud environments
Automate Infrastructure & Operations: Develop Infrastructure as Code using Terraform & GitHub Actions while adhering to best practices
Define and own solution architecture for RAG pipelines,



agentic workflows, tool calling, orchestration, and conversational context management
Design, develop, and deploy AI-powered solutions to address complex business challenges across enterprise scale using RAG based solutions
Work closely with development and SRE teams to improve system design, advocate for reliability, and mentor fellow engineers
Design, code, test, and operate software using Python & Node.js
Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous operational efficiency
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other de

📌 Senior Site Reliability Engineer (Chennai)
🏢 Optum India
📍 Chennai