Customer Service Manager (Mumbai)

Customer Service Manager (Mumbai)

19 Aug
|
Tipple Works
|
Mumbai

19 Aug

Tipple Works

Mumbai

Location: Mumbai
Experience: 3–4 years
Employment Type: Full time
Openings: 2
About Tipple Works Co.
Tipple Works Co. is a creative-first, full-stack marketing agency working across Alco-Bev, F&B;, Hospitality, Lifestyle and other consumer brands.
We work across brand strategy, creative branding & design, social media, content, influencer marketing, performance marketing, GTM strategy, events and more.
We’re looking for two Account Managers to take ownership of key client accounts while also working across exciting one-time projects in different categories.
The role and responsibilities are the same for both positions. The primary difference is the portfolio of brands and industry experience preferred.
Role 1 — Account Manager | Alco-Bev & LifestylePrimary Accounts
This role will primarily manage Alco-Bev retainer brands, including:
A leading wine brand
A leading vodka brand
Additional one-time projects across different industries and categories
Preferred Background
Experience working with Alco-Bev brands, particularly wine or spirits, will be strongly preferred.




An understanding of the category, its consumers, communication nuances, regulatory considerations and the overall lifestyle marketing ecosystem will be an advantage.
Role 2 — Account Manager | Food & Consumer BrandsPrimary Accounts
This role will primarily manage:
A large F&B; / Foods brand with products across chocolates, spices, sauces & dips
An international camera brand
Additional one-time projects across different industries and categories
Preferred Background
Experience working with F&B;, FMCG, food or consumer brands will be strongly preferred.
Experience with consumer technology, electronics or camera brands will be an added advantage.
An understanding of consumer marketing, product-led communication and multi-category portfolios will be valuable.
The Role
As an Account Manager, you will be the bridge between our clients and internal teams — ensuring that briefs are understood, work is moving, timeline

📌 Customer Service Manager (Mumbai)
🏢 Tipple Works
📍 Mumbai

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