19 Aug
|
AccorHotel
|
Mumbai
Company Description
Roswyn, a Morgans Originals Hotel
Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.
Job Description
The Assistant Manager – Restaurant (Fi'lia) at Roswyn – A Morgans Original Hotel supports the Outlet Manager in overseeing daily operations of one of the hotel’s signature dining or beverage outlets. This role ensures smooth service delivery, guest satisfaction, and operational efficiency while embodying Morgans Originals’ philosophy of luxury lifestyle hospitality. The Assistant Manager acts as a bridge between the outlet team and management, fostering excellence in service, teamwork, and guest engagement.
Key Responsibilities
Guest Experience
Assist in delivering exceptional service that reflects Morgans Originals’ luxury lifestyle ethos.
Engage with guests to personalize experiences, resolve concerns, and build loyalty.
Ensure presentation and service standards are consistently upheld in line with outlet concept.
Operational Excellence
Support daily outlet operations, including reservations, seating, and service flow.
Monitor inventory and supplies to ensure readiness for service.
Assist with procurement and supplier coordination to maintain quality and sustainability.
Ensure smooth coordination with culinary and beverage teams for seamless guest experiences.
Leadership & Team Development
Supervise and guide outlet staff during shifts to maintain service standards.
Support training and development programs to enhance team skills and consistency.
Foster a culture of respect, teamwork, and passion for hospitality.
Financial & Business Management
Assist in achieving revenue targets and controlling
📌 Assistant Manager (Mumbai)
🏢 AccorHotel
📍 Mumbai