HRMS Functional Consultant (Customer Onboarding & Success)
Experience: 1–3 Years

About Enkep
tEnkept is a up-to-date HRMS platform helping organizations digitize HR operations across Attendance, Leave, Payroll, Performance Management, Assets, Recruitment, Employee Lifecycle, and more. We are looking for an experienced HRMS Functional Consultant who can bridge the gap between customers and our product

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This is a customer-facing role responsible for onboarding customers, driving product adoption, supporting implementations, and continuously improving the product through customer feedbac

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What You'll
DoProduct Capability Demos & Solution Consult
ingDeliver product demonstrations to qualified prospec
ts.Understand customer HR processes and business requiremen
ts.Recommend product configurations and best practic
es.Support Sales during functional discussions and solution presentatio
ns.Customer Onboarding & Implementat
ionLead end-to-end HRMS implementatio
ns.Configure modules based on customer requiremen
ts.Manage employee data migration and validati




on.Conduct administrator and end-user training sessio
ns.Plan and execute successful go-liv
es.Customer Success & Supp
ortProvide post go-live hypercare and functional suppo
rt.Resolve customer queries and coordinate with Engineering for product issu
es.Monitor product adoption and customer heal
th.Identify opportunities for additional module adopti
on.Support renewals by ensuring high customer satisfacti
on.Product Improvem
entGather customer feedback and enhancement reques
ts.Recommend UI/UX and workflow improvemen
ts.Identify recurring implementation or support issu
es.Create knowledge base articles, SOPs, FAQs, and training materi
al.Validate new product releases before customer rollo

ut.
What We're Looking
For1–3 years of HRMS implementation or functional consulting experie
nce.Strong understanding of HR processes including Attendance, Leave, Payroll, Performance Management, Recruitment, Onboarding, Separation, Orga

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