Overview

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, cutting-edge, and thrive at all points in their careers.

Responsibilities

Order Booking & Validation

Review and validate Purchase orders (PO/PA) against approved Quotes and contracts.
Book orders in Salesforce in compliance with commercial, revenue, export, and tax requirements.
Serve as first point of contact for order-related clarifications.
Order Corrections & Amendments
Assess impact of change requests on orders, licenses, and invoices.




Execute approved corrections in Salesforce, KSM, and Oracle Cloud.
Coordinate escalations with Sales, Finance, and IT as required.
License Execution & Delivery
Generate and validate software licenses using Keysight Software Manager (KSM) (Note: for CAE, change expected as

licensing delivery transitions to a self-service model).

Ensure accuracy of entitlement parameters and successful customer delivery.
Generate temporary licenses based on justified business needs, strictly following official Licensing

guidelines, approval processes, and compliance requirements.

Track and manage software and license delivery status across systems, including monitoring orchestration

progress via the Oracle Cloud Self-Service page to ensure timely delivery. (For: ODE)

Monitor delivery statuses (Pending, Completed, Failed) and ensure visibility of delivery progress. (For: ODE)
Coordinate with Sales, L

📌 Customer Serv Ops Associate (Gurugram)
🏢 Keysight Technologies
📍 Gurugram