Job Description

The role focuses on ensuring seamless order processing, proactive communication, accurate reporting, and strong coordination with internal and external stakeholders.

Responsibilities

Order Management & Administration

Receive and review purchase orders (POs) from group subsidiaries
Perform order booking in ERP/system accurately and timely
Validate order details and ensure compliance with internal processes
Issue clear order instructions to plants, warehouses, and suppliers

Coordination & Follow-up

Coordinate closely with manufacturing plants for production planning and execution
Follow up on item code creation and product master data readiness
Track order progress from confirmation to dispatch
Maintain regular communication with all stakeholders to ensure timelines are met

Reporting & Communication

Provide regular order status updates to group subsidiaries
Prepare and circulate reports on order progress, delays, and key issues
Maintain and update MDD (Master Delivery Date) in the ERP/system




Participate in and drive periodic review calls with plants and subsidiaries

Customer Experience & Issue Resolution

Act as the single point of contact for export order coordination
Proactively identify and resolve order-related issues
Ensure high levels of customer satisfaction through responsiveness and transparency
Manage escalations with a solution-oriented mindset

Qualifications

Looking for Full-time Graduate

Strong coordination and stakeholder management skills

Excellent reporting and data management capabilities
Advanced proficiency in MS Excel
Strong communication skills (verbal & written English is mandatory)
Highly organized with attention to detail
Proactive, “pushy” attitude to drive outcomes and meet deadlines
Customer-centric mindset
Strong problem-solving and analytical skills
Ability to work in a fast-paced, dynamic workplace

📌 Assistant Manager (Mumbai)
🏢 Legrand
📍 Mumbai