CASE MANAGER

Base Location: Mumbai
Education: Graduate or Postgraduate degree in Social Work
Language requirement: English, Hindi required & Marathi optional

Background:
RATI (Rights. Action. Technology. Inclusion.) Foundation, is a Mumbai-based organisation, that works to address gender based violence against women and children in both online and offline spaces by supporting survivors and families until they thrive again.

We address the issue of gender-based violence through three interconnected pillars: immediate response, long-term survivor recovery and systemic reform. Our helpline, Meri Trustline, is India’s trusted support service for online abuse. Beyond this, through our Socio Legal Interventions we provide on-ground legal representation, counseling and social support to children and women survivors of gender violence.

What sets RATI apart is our multidisciplinary team that has the ability to work across multiple vulnerabilities with a comprehensive, holistic approach ensuring survivors not only regain safety, but also have the chance to thrive again.





Our work has been recognized with the Presidential National Award (2017) for launching India’s first hotline to report Child Sexual Abuse Material (CSAM), and the Social Innovation Award (2024) from Pune International Centre for our pioneering efforts in addressing online gender-based violence through Meri Trustline.

Job Description:
As a Case Manager, you will directly support rehabilitation focused casework interventions for child victims of sexual offences, children at risk, and their families. You will work in a multidisciplinary team of lawyers, social workers and counsellors, in supporting in highly complex and sensitive cases of Child Sexual Abuse. You will report to the Program Manager and Senior Case Manager and will be expected to bring the highest standards of comprehensive case management support to the most marginalized children and families.

Key Responsibilities:
Working as a part of a mult

📌 Case Manager (Mumbai)
🏢 RATI Foundation
📍 Mumbai