Position: Cybersecurity Lead
Location: Pune, India
Work Mode: In office / Work from Office
Working Days: Monday to Friday
Shift Timing: 5:30 PM to 2:30 AM IST (aligned to Canada Eastern business hours)
Client Support: International clients, primarily based in Canada
Reports to: VP Engineering & Operations (Canada), with dotted-line coordination with the Pune Site Director.
Company: Pathway Communications (Pune Office)
About Pathway Communications
Pathway Communications is a managed IT services, cybersecurity, ISP, VoIP and cloud services provider headquartered in Markham, Ontario, operating in Canada since 1995. Our Pune office delivers 24x7 technical operations for our North American clients across Managed IT (ITO), Cybersecurity/SOC, Service Desk (TSD) and Engineering.
We are seeking to hire a senior cybersecurity operations leader to join us in our Pune office. This is a hands-on leadership role responsible for managing cybersecurity operations, SOC delivery, incident response, threat detection, client communication and continuous improvement for global environments,



with meaningful involvement in project delivery, solution design, and pre-sales support.
This role is suited to a strong technical leader who can guide teams, improve security operations, handle escalations, use modern security and AI tools effectively, contribute to client-facing project and pre-sales work, and keep complex client environments secure and resilient.
Key Responsibilities
•Lead the India-based SOC and cybersecurity operations team supporting international clients.
•Oversee 24x7 managed cybersecurity operations including monitoring, triage, incident response, escalation and reporting.
•Act as the senior technical escalation point for high-severity incidents such as ransomware, phishing, malware, credential compromise, cloud compromise, data exfiltration and insider threats.
•Manage the full incident response lifecycle including detection, analysis, containment, eradication, recovery, root

📌 Cyber Security Lead (Pune)
🏢 Pathway Communications
📍 Pune