Digital & AI Centre of Excellence | Nuva

Role SnapshotDetailsRole FocusUX/UI delivery coordination, design-agency management and design-system upkeep.Primary StakeholdersDesign agencies, business users, product teams, technology teams and COE lead.Hands-on AreaMaintain design-system assets and front-end references using HTML, CSS and JavaScript.

Role Purpose

Support the Digital & AI Centre of Excellence by managing day-to-day UX/UI delivery for digital initiatives where external design agencies are engaged. The role will coordinate design execution, track feedback and deliverables, support working-level design decisions, and ensure that outputs remain consistent with business inputs and approved design standards.

This is a hands-on UX/UI and design-system role, not a product ownership role. Senior stakeholder alignment and major decisions will be handled by the COE lead where required; this role is expected to run the daily design engine and reduce operational involvement from senior leadership.

Core Expectations

Manage day-to-day UX/UI delivery with design agencies




Coordinate daily working interactions with external design agencies across active digital initiatives.
Track design deliverables, feedback, dependencies, open points and approvals in a disciplined manner.
Ensure business inputs and review comments are captured clearly and passed to the agency without ambiguity.
Maintain regular cadence on design work and escalate only key decision points, risks or delays.
Support UX/UI quality, consistency and design handoff
Review wireframes, prototypes, screen flows and UI designs for completeness, usability and consistency.
Identify working-level design gaps such as missing states, unclear navigation, inconsistent layouts or incomplete interactions.
Ensure feedback is incorporated correctly before designs move to technology teams.
Support explicit design handoff by clarifying UI behaviour, layout expectations and screen-level details.
Maintain the design system and

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