About Visy:
Visy is a family-owned Australian business and a global pioneer in sustainable packaging, recycling and logistics. They operate across 150 sites globally, including operations in Asia, Europe, and the USA, supported by a dedicated workforce of over 7,000 employees. It is Australia and New Zealand’s largest manufacturer of food and beverage packaging, made from household recycling. As Australia’s largest recycler, it processes 40% of Australian households recycling. Visy also supports customers with logistics, packaging supplies, point of sale displays and more. At Visy India, their technology hub in Hyderabad, they are expanding their technical capabilities to support their global business.

Position Summary:
This role will establish a broader ServiceNow environment within the People + Culture function to deliver efficient and consistent HR services.
The role focuses on transitioning People + Culture processes from email-based requests and shared mailboxes into a structured, user-friendly ticketing system. This will improve visibility, speed, consistency,



and the overall employee experience.
The role will also provide technical support to the P&C; team and contribute to the ongoing enhancement and automation of HR processes. Ultimately, the intellectual property developed through the ServiceNow setting will support greater employee and leader self-service and automation of HR processes.

Key Responsibilities:
HR Service Delivery Enablement:
Support the delivery of HR services through the ServiceNow platform.
Help transition P&C; processes from shared mailboxes into ServiceNow.
Ensure employee requests are easy to submit, track, and resolve.
Improve visibility and consistency of HR service delivery.

System Configuration & Support:
Configure and maintain HR service request forms, workflows, and knowledge content.
Support day-to-day system use and troubleshoot issues.
Manage user access and permissions to ensure appropriate access.
Maintain data quality

📌 ServiceNow Developer (Hyderabad)
🏢 Visy
📍 Hyderabad