Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, advantages you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

Job Summary
UKG is seeking a client focused and detail oriented Specialty Support Representative II to join our Payroll Services Support team. Payroll Services Support partners closely with Payroll Operations and Tax Compliance teams to deliver accurate, timely, and compliant payroll services to our UKG Ready and clients.
This role is responsible for managing and resolving complex Payroll Services–related inquiries,



responding promptly to client and internal partner requests, and driving effective resolution while maintaining a high level of client satisfaction. The Specialty Support Representative II supports tax, funding, post payroll, and configuration related issues that require specialized Payroll Services knowledge.
Duties and Responsibilities May Include:
• Resolve complex Payroll Services–related client inquiries, including payroll tax issues, post payroll submissions, funding inquiries, and configuration changes.
• Research, troubleshoot, and analyze issues related to amended tax returns, ACH returns, payroll funding exceptions, tax code maintenance, bank account updates, and check delivery configurations.
• Partner with Payroll Services Operations, Tax Filing, Funding, and Product Support teams to drive accurate and timely issue resolution.
• Manage Salesforce cases in a timely manner, documenting all analysis, actions taken, and client com

📌 Product Support Representative II (Pune)
🏢 Ukg
📍 Pune