Job Summary

Drive transformational change across our global finance operations through process optimisation, quality enhancement, and strategic innovation.
This is pivotal role reports directly to the GPLs and partners with central Process Performance Excellence (PPE) team to elevate operational maturity across GCFO workstreams
Drive PPE Framework & Op Ex Strategy within relevant GPL workstream to identify optimisation opportunities
Collaborate with GPLs and work on Book of work to focus to uplift the maturity of the processes and making it leaner etc.
Play a critical role in process mining, identifying KPIs & dashboards to drive process insights

Key Responsibilities

Strategy

Process Transformation & Innovation

Lead end-to-end process redesign initiatives across finance functions, delivering measurable improvements in efficiency, accuracy, & cycle times
Architect scalable operating models that support business growth while reducing complexity & operational risk
Champion automation & digital transformation leveraging RPA, AI/ML, and intelligent workflow solutions




Establish PPE governance frameworks with transparent ownership, controls, & performance metrics
Drive standardisation & harmonisation of processes across regions & business units

Business

Operational Excellence & Quality Management

Design & implement comprehensive quality assurance frameworks with zero-defect mindset
Deploy Lean Six Sigma methodologies to eliminate waste, reduce variation, & optimise resource utilization
Build continuous improvement culture through kaizen events, process mining, & root cause analysis
Operationalise KPI dashboards & real-time monitoring capabilities for proactive issue resolution
Lead defect prevention programs & implement mistake-proofing techniques across critical processes

Processes

Strategic Partnership & Change Leadership

Work with Finance leadership to translate strategic objectives into operational roadmaps
Act as trusted advisor to GPL and PPE Head on operational

📌 Operational Excellence (Bengaluru)
🏢 Standard Chartered India
📍 Bengaluru