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About this opportunity:

The Solution Integrator or Integration Engineer is one does job of solution integration in the network. One who analyze, prepare, implement Solution in area of Cloud Solutions. He needs to do the configuration, integration, upgrades, migrations and expansions of Network Infrastructure. Adhering to responsible business practices ensuring compliance to; group, legal and financial directives, global and local Environmental and Occupational Health and Safety (E+OHS), information and product security and privacy, using relevant processes and tools.

What you will do:

Operational

Plan and Execute Integration Activities in Customer Projects
Analyze and troubleshoot to issues for delivery of Project activities
Interface and Interact with the relevant stockholders within organization and ensure the timely progress on Project Issues for Critical/ Priority cases
Available to handle customer technical queries all the time and ensure timely response
Make constant efforts to be updated on relevant technical skills all the time




Participate in Project activities and deliver results
Provide Project handover to relevant stakeholders like customer operations team or Managed services team or customer support team.
Organize and deliver the Knowledge sharing sessions with stakeholders
Review and prepare the relevant technical document i.e. HLD, LLD, Network Impact Reports, Method of Procedure etc.

Customer Specific

Positive Working Relationship with Customer and Working groups
Take part in Customer Project & Review Meetings as and when required
Understand and get updated on solution deployed in customer network
Make customer aware on product and its lifecycle
Interface with customer for planned activities in network as needed

Business Related

Provide technical support to CPM/ICT-PD as and when needed
Participate and contribute during pre-sales engagement activities, if needed
Understanding of the contractual obligation for Project Delivery
Ensure

📌 Integration Engineer Cloud (Gurugram)
🏢 Ericsson
📍 Gurugram