Overview

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, creative, and thrive at all points in their careers.

Responsibilities

Order Booking & Validation
• Review and validate Purchase orders (PO/PA) against approved Quotes and contracts.
• Book orders in Salesforce in compliance with commercial, revenue, export, and tax requirements.
• Serve as first point of contact for order-related clarifications.
2. Order Corrections & Amendments
• Assess impact of change requests on orders, licenses,



and invoices.
• Execute approved corrections in Salesforce, KSM, and Oracle Cloud.
• Coordinate escalations with Sales, Finance, and IT as required.
3. License Execution & Delivery
• Generate and validate software licenses using Keysight Software Manager (KSM) (Note: for CAE, change expected as
licensing delivery transitions to a self-service model).
• Ensure accuracy of entitlement parameters and successful customer delivery.
• Generate temporary licenses based on justified business needs, strictly following official Licensing
guidelines, approval processes, and compliance requirements.
• Track and manage software and license delivery status across systems, including monitoring orchestration
progress via the Oracle Cloud Self-Service page to ensure timely delivery. (For: ODE)
• Monitor delivery statuses (Pending, Completed, Failed) and ensure visibility of delivery progress. (For: ODE)
• Co

📌 Customer Serv Ops Associate (Gurugram)
🏢 Keysight Technologies
📍 Gurugram