Operations Manager – Warehouse & Fulfillment
Department
Operations / Supply Chain
Team Size Managed
4–5 warehouse staff
Location
Warehouse (in office in Delhi)

Role Overview
Antinorm is looking for a hands-on Operations Manager to own the warehouse and fulfillment engine end-to-end - from inward receipt of manufactured goods to the final mile, across both direct-to-consumer (D2C) and business-to-business (B2B) channels. This person will lead a small warehouse team and act as the single point of accountability for stock accuracy, order fulfillment speed, and shipping performance across all sales channels.

Key Responsibilities
Warehouse & Inventory Operations
• Oversee end-to-end warehouse operations, ensuring smooth day-to-day functioning of the facility.
• Manage inwarding of all material received from manufacturing - verification of quantities, documentation, and proper storage.
• Conduct quality control (QC) checks on incoming stock before it is accepted into inventory.
• Maintain accurate,



real-time stock records and ensure physical stock reconciles with system records at all times.
• Carry out quality checks on packaging and finished goods before dispatch to protect brand standards, given Antinorm's premium positioning.
• Manage returns and RTO (Return to Origin) processing — inspecting returned goods, deciding restock vs. write-off, and feeding loss data back for accounting.

Fulfillment — D2C & B2B
• Own fulfillment of all website (D2C) orders — pick, pack, and dispatch within agreed turnaround times with help of warehousing team.
• Own B2B fulfillment across all channels — Amazon, Blinkit, Zepto, Nykaa, and other marketplace/B2B accounts as they go live.
• Ensure channel-specific packaging, labeling, and compliance requirements are met for each marketplace.
• Track and report fill-rate/OTIF (on-time-in-full) performance for marketplaces

Systems, Logistics & Vendor Management
• Work proficiently on Unicommerce and Shiprocket to manage order flow, track shipme

📌 Operations Manager (Gurugram)
🏢 Antinorm
📍 Gurugram