The Senior Manager – Regional Training Manager will be based out of Mumbai and will lead training delivery across multiple branche s in the assigned region. The role is responsible for strengthening employee capability through functional, behavioural, and digital learning interventions. The position requires strong facilitation skills (classroom and virtual), content creation capability, and proven experience within the financial services industr y

.
Position Details Rol e: Senior Manager / Manager – Regional Training Manager Locatio n: Mumbai (THANE) Scop e: Responsible for managing and supporting training needs acros s multiple branch es within the region.

Key Responsibilities
Training Delivery & Facilitation Conduct Induction, Refresher, Functional, Product, and Behavioral training sessions for employees. Facilitate training for customers, channel partners, and B2 B stakeholders when required. Deliver learning effectively across bo th classr oom a nd virtual (VI LT) formats. Travel across the region to support branches, conduct sessions,



and ensure consistent training delivery Partner with branch leadership to identify gaps and recommend suitable training interventions

Digital Learning & Content Creation Create transparent, engaging training material—presentations, guides, short videos, assessments, and simple digital modules. Refresh and modernize existing content so it is easy to understand and accessible in digital formats. Use tools li ke Ca nva and oth er AI-based to ols to improve the quality, design, and delivery of learning material. Support Train-the-Trainer (TTT) programs by preparing easy-to-use content and helping design smooth digital learning experiences.

Stakeholder Management Work closely with Product Managers, SMEs, Operations, HR, and internal trainers to ensure accurate, updated training delivery Build strong working relationships with regional/branch managers to understand business priorities and capability needs. Communicate training plans, out

📌 Regional Training Manager (Mumbai)
🏢 HDFC SKY
📍 Mumbai