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WE ARE HIRING -Immigration Documentation Manager
Location:Nehru Place, New Delhi
Vacancies: 05
Salary: Best in Industry plus incentive
Experience: Minimum 2 Years experience required
Working Hours: 10:00 AM to 6:00 PM (Monday to Saturday )
Responsibility
- Job Assistance Programs
- Other immigration-related services
- Review and verify client documents to ensure completeness, accuracy, and compliance with country-specific immigration requirements.
- Guide documentation executives and provide technical support for complex cases.
- Handle escalated and critical client cases efficiently while maintaining high service standards.
- Coordinate with Sales, Case Processing, Operations, and Management teams to ensure smooth case execution.
- Maintain updated knowledge of immigration laws, policies, and documentation requirements for various countries.
- Ensure all cases are processed within defined timelines and quality standards.
- Conduct quality audits of documentation before submission.
- Communicate professionally with clients regarding documentation requirements, deficiencies, and case updates.
- Develop and implement documentation SOPs and process improvements.
- Train and mentor documentation team members on immigration processes and compliance requirements.
- Monitor team productivity, accuracy, and turnaround time.
- Maintain confidentiality and security of client information and documentation.