19 Aug
|
Umbrella Infocare
|
Chakan
19 Aug
Umbrella Infocare
Chakan
Key Responsibilities
Problem Solving: Identify customer needs, troubleshoot issues, and provide accurate solutions using our internal database.
Data Accuracy: Document all interactions clearly in the CRM system to ensure seamless follow-up.
Multitasking: Manage 2-3 simultaneous chat windows while maintaining a quick response time (TAT).
Quality Compliance: Follow standard operating procedures (SOPs) to ensure every response meets company quality and "Tone of Voice" standards.
Age criteria 18 to 29 years
Pay: ₹14,252.28 - ₹32,865.07 per month
Work Location: In person
📌 Bpo Non-voice Process (Chakan)
🏢 Umbrella Infocare
📍 Chakan