Note:

This role is only open to candidates currently residing in India with full work authorisation
Working days: Any five (5) days of the week
This role requires working from 6:00 p.m. IST to 2:30 a.m. IST

If you're looking to work in the B2B SaaS space, this is an opportunity to kick-start your career. This is a starting role at PriceLabs that will help you transition into non-technical roles across departments (Sales & Success, Marketing, Data Science, etc.).

About the Role:

In this role, you will be the first layer of communication with our customers. You will wear many hats, and your work will have a real impact on the success of PriceLabs' customers and their businesses. Our customers love the support and service we provide, and your role will be to not only uphold similar standards but set new standards.

Taking ownership of customer issues reported and seeing problems through to resolution
Conducting product walkthroughs and providing resolutions to customers' queries
Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues




Provide prompt and accurate feedback to customers
Ensure proper recording and closure of all issues
Answering questions over email, phone calls, & live video calls
Finding ways to go above & beyond to help customers

Requirements

About You:

Empathy and patience
Curiosity and a problem-solving mindset
Strong analytical background - our product is very math and numbers-heavy
Solid verbal, written, presentation, and interpersonal communication skills
Minimum Math score of 2.00 (equivalent to 85% or higher) in your 10th grade or most recent Math exam

How to apply for this position?

Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder.

Tip: Avoid using AI-generated responses. We want to hear from you

Advantages

About PriceLabs:

PriceLabs is a revenue m

📌 Graduate Programme (India)
🏢 PriceLabs
📍 India