Alliance Worldwide Health-tech drives digital transformation for dental practices and Dental Services Organizations (DSOs) across the United Kingdom. We equip healthcare providers with technology, operational support, and strategic tools to thrive in a rapidly evolving industry.
The Role
We're looking for a Dental Associate to support day-to-day operations for our UK-based dental network. This is a non-clinical, operations-focused role ideal for dental graduates who want to apply their domain knowledge in practice management, Patient Care Management, compliance, procurement, and financial coordination.
What You'll Do
Practice Operations & Coordination
Oversee operational workflows across multiple UK dental practices.
Compliance & Financial Oversight
Ensure adherence to UK regulatory bodies (CQC, NHS, GDC)
Handle Inbound and Outbound Calls
Track dentist invoices, flag overpayments, and reconcile accounts
Monitor patient refunds, treatment charges, and outstanding debts
Patient Records & Documentation
Maintain accurate patient records, medical histories, and treatment logs
Handle documentation per UK healthcare guidelines
Systems & Software
Work with dental practice management platforms: Dentally, R4, SOE
Collaborate cross-functionally to streamline processes and improve efficiency
What We're Looking For
Must Have:
Bachelor's degree in Dentistry (BDS) or a related discipline
1–2 years in operations, administration, or a similar support role (UK process experience preferred)
Proficiency in MS Office
Strong attention to detail and organizational skills
Ability to manage multiple priorities in a rapid-paced setting
Nice to Have:
Prior exposure to dental practice management software