The Front Office Executive is the first and last impression of Dental Den for every patient. This role blends front-desk hospitality, appointment and lead management, and patient communication — turning a routine visit into a calm, reassuring, premium experience.

KEY RESPONSIBILITIES
- Warmly welcome patients on arrival; manage check-in / check-out flow smoothly
- Handle appointment scheduling, rescheduling, and recall calls via phone and WhatsApp
- Respond promptly and professionally to new patient inquiries (calls, WhatsApp, Instagram DMs, website leads)
- Maintain and update patient records, treatment plans, and billing details in practice software
- Coordinate with the clinical team on daily schedules and treatment coordination
- Explain Den Care membership plans and support patient enrollment
- Collect and encourage Google reviews and patient feedback post-treatment
- Manage petty cash, daily collection reconciliation, and basic billing / insurance paperwork
- Ensure the reception area is presentable, calm, and aligned with the practice's premium feel




- Support print/digital patient communication (appointment reminders, follow-ups, birthday greetings)

REQUIREMENTS
- Minimum 12th pass; Graduate preferred
- 1–3 years' experience in a front office / receptionist role (healthcare or hospitality preferred)
- Excellent verbal communication in English, Kannada, and Hindi
- Comfortable with basic computer use, WhatsApp Business, and scheduling software
- Pleasant, patient, and composed under pressure
- Robust sense of ownership and discretion with patient information
- Candidates located closer to the Hennur clinic will be preferred
- Outstation candidates are welcome to apply — the clinic will assist with accommodation search (search support only; accommodation cost is not borne by the clinic)

Pay: ₹18,000.00 - ₹22,000.00 per month

Location:
- Hennur, Karnataka (Required)

Shift availability:
- Day Shift (Required)

Work Location: In person

📌 Front office Executive (Hennur Gardens)
🏢 Dental Den
📍 Hennur Gardens