The Global Delivery Head - Quality Engineering (QE) will be responsible for leading global delivery operations, reporting to the EVP & QE Head. This leadership role requires a proven track record of managing large-scale, global delivery organizations spanning 5,000+ associates and a $400M+ portfolio, while ensuring operational excellence, customer success, revenue realization, margin optimization, and profitable growth.

Leadership, Delivery & Location Head Responsibilities
- Lead end-to-end global Quality Engineering (QE) delivery, ensuring high-quality execution, customer satisfaction, delivery excellence, and financial performance.
- Own delivery governance, resource utilization, productivity, operational metrics, and service delivery outcomes across global teams.
- Partner with Geo, Industry, Sales, and Practice leaders to drive revenue growth, margin improvement, customer satisfaction, and business expansion.
- Develop and execute talent strategies to build a future-ready QE organization through capability development, succession planning, and leadership grooming.




- Establish robust executive relationships with customers and act as a senior escalation point for critical delivery engagements.
- Drive continuous innovation, AI-led transformation, automation adoption, and operational excellence across delivery programs.
- Serve as the Location Delivery Head for the Hyderabad Delivery Center, accountable for:
- Overall delivery governance and operational excellence across the location.
- People leadership, employee engagement, culture building, and retention initiatives.
- Workforce planning, capacity management, and talent readiness across service lines.
- Collaboration with HR, Finance, IT, Facilities, and Corporate Functions to ensure seamless site operations.
- Building Hyderabad as a strategic growth center through hiring, capability development, and leadership visibility.
- Driving location-level compliance, audit readiness, information security, and risk man

📌 Senior Vice President (Hyderabad)
🏢 Crest'XO
📍 Hyderabad