ROLE OVERVIEW The Training Coordinator is a behind-the-desk operations role within the Learning Experience team, reporting to the Head – Learning Experience and working closely with the Content Developer. This person is the engine room that keeps our large, multi-country learning programmes running flawlessly — owning project plans, logistics, scheduling, trackers, and coordination so that facilitators, clients, and learners always have a seamless experience. A typical programme might be a six-month intervention for 100 managers across 10 countries — three-day workshops followed by group coaching, peer learning circles, and LXP-based learning. The Training Coordinator orchestrates all the moving parts: building the project plan, blocking calendars, sending reminders and joining instructions, maintaining Excel trackers, and coordinating with the client's team to keep everything on schedule The core of this role: exceptional organisation, attention to detail, speed and efficiency, and the ability to juggle many moving parts at once without dropping a single thread. Client interaction is limited and operational; this is primarily a coordination and project-management role. KEY RESPONSIBILITIES 1. Project Planning & Coordination • Build and maintain detailed project plans for multi-month, multi-country learning programmes, from kick-off to closure. • Track milestones, dependencies, and deadlines across workshops, coaching, peer learning circles, and LXP activities. • Anticipate bottlenecks, flag risks early, and keep every workstream on schedule. • Maintain a single source of truth for programme status that the team and client can rely on. 2. Scheduling & Calendar Management • Block and manage calendars for facilitators, coaches, participants, and client stakeholders across multiple time zones. • Schedule workshops, coaching sessions, and peer learning circles, resolving conflicts and time-zone complexities. • Set up virtual sessions (Zoom/Teams), generate joining links, and manage invites and rescheduling. 3. Logistics & Operations • Coordinate all logistics for in-person and virtual programmes — venues, materials, participant lists, attendance, and pre-work.



• Prepare and distribute participant communications: reminders, joining instructions, pre-work nudges, and follow-ups. • Ensure facilitators and coaches have everything they need, on time, for every session. • Manage programme documentation, records, and version control. 4. Trackers, Reporting & Data • Build and maintain Excel trackers for attendance, progress, completion, feedback, and programme health. • Produce clear, accurate status updates and reports for the internal team and client. • Consolidate feedback and evaluation data and present it in a usable format. • Maintain meticulous, error-free records across all programmes. 5. Client & Stakeholder Coordination • Coordinate operationally with the client's L&D;/programme team on scheduling, nominations, logistics, and reminders. • Serve as a reliable, responsive operational point of contact for day-to-day programme running. • Keep internal and client stakeholders aligned and informed on timelines and next steps. 6. Automation & Efficiency • Use automation, templates, and tools to streamline reminders, scheduling, tracking, and reporting. • Identify and implement ways to run programmes faster and more efficiently over time. • Support LXP administration — enrolments, reminders, progress tracking, and learner nudges. SKILLS & COMPETENCIES Core Skills (Mandatory) • Outstanding attention to detail — accuracy is non-negotiable. • Strong organisation, planning, and time-management skills. • Proven ability to multitask and manage many concurrent workstreams calmly. • Speed and efficiency — able to move fast without sacrificing quality. • Advanced Excel skills (trackers, formulas, formatting, data consolidation). • Confident calendar management and scheduling across multiple time zones. • Clear, professional written and verbal communication.



Technical & Tools • Proficiency in MS Office Suite — especially Excel; also Word, PowerPoint, Outlook. • Comfort with collaboration and scheduling tools (Teams, Zoom, calendars, shared drives). • Familiarity with, or quick ability to learn, Learning Experience Platforms (LXP) / LMS administration. • Ability to use automation and productivity tools (e.g. templates, mail-merge, scheduling automation, AI assistants) to work efficiently. Behavioural Competencies • High ownership and reliability — things get done, on time, without being chased. • Calm under pressure and comfortable managing ambiguity and shifting priorities. • Proactive and anticipatory — spots issues before they become problems. • Service mindset toward facilitators, clients, and learners. • Team player who thrives in a fast-paced, collaborative environment EXPERIENCE REQUIREMENTS • 3–5 years of experience in project coordination, training/L&D; operations, programme management, or a similar coordination-heavy role (mandatory). • Demonstrated experience managing logistics and schedules for multiple concurrent projects or events. • Hands-on experience building and maintaining Excel trackers and project plans. • Experience coordinating across teams, stakeholders, and (ideally) time zones. • Exposure to L&D;, training, consulting, or qualified services environments (preferred). • Experience with LXP/LMS platforms and automation tools (preferred). QUALIFICATIONS • Bachelor's degree in any discipline (mandatory); qualifications in business, management, or HR are an advantage. • Certification or training in project management or coordination (e.g. project management fundamentals) is a plus, not a requirement. WHAT WE OFFER • A pivotal role at the heart of high-impact global leadership programmes. • A collaborative, fast-paced environment where great execution is genuinely valued. • Exposure to marquee global clients and world-class learning design and delivery. • Opportunities to learn new tools, automation, and learning technology. • Competitive compensation aligned with industry benchmarks, and room to grow.

📌 Training Coordinator(Budget 6 Lpa) (India)
🏢 Smart Moves Talent Crafters
📍 India