Key Responsibilities:
- Managing the complete on boarding cycle (paperwork, compliance background check, drug test, etc.) for the newly identified hires based on different hiring requirements.
- Answering candidate questions regarding the process and keeping them engaged throughout the process.
- Effectively documenting and reporting the status of each candidate continuously.
- Escalating any issues to the Onboarding Leads without delay.
Required Knowledge, Skills, and Experience:
- Degree in a related field (Business, Human Resources, Communication, etc.)
- 2+ years work experience in at least one of the listed fields: - Human resources (preferred) - Call center (preferred) - Customer service - Sales - Training/ education
- Strong English communication skills (verbal and written)- being able to articulate complex information in a easy manner
- Prior work experience that required using English skills at least 50% of the day.
- Strong learning aptitude and ability to apply new information to the day-to-day work immediately.
- Self- starter
- Ability to handle high volume work environment.
- Ability to resolve issues, concerns and disagreements in a professional manner.
- Ability to work at night.
Preferred Requirements
- Exposure to US employment laws and regulations.
- Prior experience in US Staffing.
- Prior experience with utilizing 3rd party background check companies.
- Prior experience with utilizing computer databases