We are looking for a Client Relationship Manager with excellent communication and interpersonal skills to manage client relationships, understand client requirements, coordinate with internal teams, and ensure smooth delivery of digital marketing projects.
Key Responsibilities
- Maintain strong and professional relationships with clients.
- Understand client requirements, expectations, and business goals.
- Act as the primary point of contact between clients and internal teams.
- Coordinate with creative, marketing, design, and content teams to ensure timely project delivery.
- Regularly communicate project updates, progress, and requirements to clients.
- Handle client queries, feedback, and concerns professionally.
- Follow up with clients for approvals, content, feedback, and other project requirements.
- Ensure client satisfaction and build long-term relationships.
- Conduct regular client follow-ups and maintain proper communication records.
- Identify opportunities to improve client engagement and business growth.
Requirements
- Strong verbal and written communication skills.
- Excellent interpersonal and relationship-building skills.
- Valuable understanding of digital marketing and social media is an advantage.
- Ability to handle multiple clients and projects efficiently.
- Strong coordination, follow-up, and problem-solving skills.
- Professional attitude with a customer-focused approach.
- Good organizational and time-management skills.
- Ability to work effectively with creative and marketing teams.
Preferred Skills
- Client handling experience
- Digital marketing knowledge
- Presentation skills
- Negotiation skills
- Team coordination
- Problem-solving ability
- Proficiency in MS Office/Google Workspace
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time