19 Aug
|
Mopid
|
Bengaluru
Roles and Responsibilities :
- Handle customer inquiries, complaints, and feedback via phone calls in a qualified manner.
- Provide accurate information on products/services to customers through effective communication skills.
- Resolve customer issues promptly and efficiently while maintaining high levels of customer satisfaction.
- Meet performance targets set by the company for call handling time, resolution rates, and first-call resolution.
Job Requirements :
- 0-2 years of experience in BPO or similar industry.
- Excellent English and Hindi language proficiency with strong verbal communication skills.
- Ability to work in a fast-paced environment with multiple priorities simultaneously.
📌 Tanishq Customer Support Executive (Bengaluru)
🏢 Mopid
📍 Bengaluru