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WE ARE HIRING
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Role:
Customer Support – Non-Voice

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Location:
Pune

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Experience:
1+ Years

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Language:
C1 English – Mandatory

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Communication:
Excellent English Communication Skills

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Interview Mode:
Face-to-Face (F2F)

? Key Responsibilities:

• Handle customer queries and provide accurate resolutions through non-voice channels

• Respond to customer concerns professionally and efficiently

• Maintain high standards of customer service and customer satisfaction

• Understand customer requirements and provide appropriate solutions

• Maintain accuracy while handling customer interactions and documentation

• Follow process guidelines, quality standards, and SOPs

? Candidate Requirements:

✅ 1+ years of experience in Customer Support / Non-Voice process

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C1 level English proficiency – Mandatory

✅ Excellent written and verbal communication skills

✅ Robust comprehension and problem-solving skills

✅ Good typing and documentation skills

✅ Customer-focused approach

✅ Comfortable working in rotational shifts, if applicable

Thanks

📌 Customer Support Executive- 1+ Year- Immediate Joiner (Pune City)
🏢 PineQ Lab Technology
📍 Pune City