Job Summary

Business Process Principal Consultant - Customer Industry Solutions (CIS)
What You Will Do
- Lead customer innovation engagements: Run discovery workshops and FDE-style boot camps with business and IT stakeholders to surface, qualify, and prioritize Industry AI opportunities capable of fundamentally transforming how customers operate and grow.
- Define high-value Industry AI use cases: Translate business challenges into implementable AI solutions - applying AI tools in the definition process itself to sharpen requirements, agent architecture, KPIs, and quantified value metrics.
- Own the end-to-end lifecycle: Drive use cases from discovery to deployment - defining requirements, building prototypes and acceptance criteria, partnering with engineering throughout, and validating business outcomes.
- Deliver value rapidly: Apply a rapid, iterative model that puts measurable customer value in production within weeks, not quarters.
- Build the Industry AI portfolio:



Turn customer learnings into industry-specific AI assets and accelerators - with documented financial and operational value, reusable across SAP globally.
What You Bring
- Deep industry expertise: 6+ years in Manufacturing, Energy Natural Resources, Consumer Products, or Professional Industries - with operational-level knowledge of where processes break and where transformation creates real value.
- AI use case expertise: Hands-on experience defining Agentic AI solutions with a clear focus on data readiness, process fit, and measurable outcomes.
- Product Management or consulting excellence: Proven track record in product definition and delivery, or in leading business transformation initiatives - translating complex challenges into structured programs that deliver at the senior stakeholder level.
- Customer engagement and emotional intelligence: Demonstrated ability to lead executive workshops, FDE-style discovery sessions, and co-innovation engagements - navigating complex organizational dynamics

📌 Business Processes Principal Consultant (Bengaluru)
🏢 Classic Marble
📍 Bengaluru