19 Aug
|
Qi Lifecare
|
Mumbai
19 Aug
Qi Lifecare
Mumbai
Centre Manager QI Spine
Location: Pune/ Mumbai/ Delhi
Experience: 4-9 Years
Industry: Healthcare / Clinics / Hospitals
Function: Clinic Operations & Centre Management
Employment Type: Full-Time | 6 Days Working
About the Role
QI Spine is looking for an experienced Centre Manager to take complete ownership of clinic operations, revenue, P&L;, patient experience and team performance.
The ideal candidate should have solid experience in healthcare/clinic management, P&L; ownership, team handling and revenue generation.
Key Responsibilities
- Own clinic revenue, P&L; and monthly business targets.
- Drive patient acquisition through BTL activities, referrals, health camps and local marketing.
- Improve patient conversion, ARPP, renewals and collections.
- Ensure excellent patient experience and service quality.
- Manage day-to-day clinic operations, scheduling, inventory and infrastructure.
- Lead and motivate a team of Doctors, Physiotherapists, Counsellors and Front Desk staff.
- Monitor team productivity, attendance, performance and manpower requirements.
- Ensure compliance with SOPs, clinical protocols and regulatory standards.
- Track clinic KPIs and prepare daily/weekly/monthly MIS reports.
- Handle patient escalations and drive timely resolution.
Key Requirements
- Graduate in any discipline; MBA/PGDM preferred.
- 58 years of total experience with 3+ years in Centre/Clinic Management.
- Experience in Healthcare, Physiotherapy, Diagnostics, Dental, Eye Care or Hospital chains preferred.
- Strong experience in P&L;/revenue management and team leadership.
- Exposure to patient counselling, sales conversion and local marketing.
- Strong analytical, communication and stakeholder management skills.
- Proficiency in MS Excel/Google Sheets and MIS reporting.
- Strong ownership mindset with a target-oriented approach.
Why Join QI Spine?
- Opportunity to independently manage a high-impact healthcare centre.
- Performance-linked incentives.
- Structured training and care
📌 Center Manager- Pune/Mumbai/Delhi
🏢 Qi Lifecare
📍 Mumbai