Job Title: Receptionist cum Telecaller

A Receptionist cum Telecaller serves as the primary face and voice of the organization. This hybrid role combines front-desk visitor management with proactive outbound and inbound telecalling to drive customer engagement and smooth office operations.

Job Summary

We are seeking a poised, articulate, and highly organized Receptionist cum Telecaller to join our team. You will greet visitors warmly, manage the reception area, handle the central switchboard, and execute telecalling campaigns to generate leads, follow up with clients, or schedule appointments.

Key ResponsibilitiesFront Desk & Reception Management
- Greet visitors: Welcome clients, vendors, and guests with a skilled, warm demeanor.
- Visitor logs: Maintain visitor registers or digital sign-in systems to ensure office security.
- Area maintenance: Keep the reception and lobby area clean, tidy, and well-stocked with brochures or forms.
- Mail handling: Receive, sort, and distribute daily letters, couriers, and packages.

Telecalling & Communication Operations
- Inbound calls:



Answer, screen, and route incoming phone calls to the appropriate departments.
- Outbound campaigns: Conduct cold or warm calls to prospective clients using database lists.
- Lead follow-up: Call existing customers to collect feedback, share offers, or resolve basic queries.
- Appointment scheduling: Book meetings, confirm calendar slots, and manage executive timetables.

Administrative & Data Support
- CRM updates: Log call details, update client contact records, and maintain accurate databases.
- Clerical tasks: Assist with photocopying, filing paperwork, scanning documents, and handling general office emails.
- Office supplies: Monitor office stationery, pantry stock, and place orders before inventory runs low.

Required Skills and QualificationsEducation & Experience
- Minimum qualification: Higher Secondary Certificate (12th pass); a Graduate degree is preferred.
- Experience: 1–2 yea

📌 Receptionist and telecaller (Ludhiana)
🏢 Career India
📍 Ludhiana