19 Aug
|
CA UMESH HEGDE FIRM
|
Bengaluru
19 Aug
CA UMESH HEGDE FIRM
Bengaluru
ABOUT THE ROLE
We are establishing a current Quality Control (QC) leadership function in our India offshore operations. As Head of QC — India, you will own and scale the end-to-end quality assurance framework for all geospatial, CAD, and telecom infrastructure deliverables produced by the Bangalore team.
This is a build-and-scale leadership role, not just a review function. You will work closely with our U.S.-based QC leadership team, who have established global standards and best practices. Your responsibility is to localize, operationalize, and scale these standards in India, while building a high-performing QC organization.
You will serve as the final authority on quality for India deliverables, ensuring only production-ready outputs are delivered to U.S. project teams and clients.
KEY RESPONSIBILITIESQC Leadership & Governance
- Own the end-to-end QC strategy, governance, and execution for India operations
- Act as the final approval authority for all India-produced GIS, CAD, and telecom deliverables
- Define and enforce QC gates, acceptance criteria, and quality benchmarks
- Ensure alignment with U.S. QC standards while adapting them for offshore production scalability
Team Building & Management
- Build, lead, and scale a QC team in Bangalore
- Hire, train, mentor, and evaluate QC analysts/reviewers
- Establish a strong quality-first culture focused on accuracy, accountability, and continuous improvement
- Conduct performance reviews and capability development planning
Process Development & Standardization
- Translate U.S. QC standards into India-ready SOPs, checklists, and workflows
- Develop QC documentation including:
- Review checklists
- Error classification frameworks
- QC scorecards
- Training materials
- Identify gaps in production workflows and implement corrective process improvements
Quality Monitoring & Reporting
- Define and track key quality metrics:
- First-pass yield rate
- Rework percentage
- Error trends and classification
- QC turnaround t
📌 Head of Quality Control-India (Bengaluru)
🏢 CA UMESH HEGDE FIRM
📍 Bengaluru