19 Aug
|
Firstsource
|
Bengaluru
19 Aug
Firstsource
Bengaluru
Job Description:
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.
Skills:
- Excellent verbal and written communication skills
- Handle international telecom customers
- Versatile to do Upselling
- Ability to understand customers' needs and give best resolution
- Take high volume calls
- Resolve service/account queries
- Troubleshoot basic issues, and maintain call records.
Job Details:
- Process: International Voice Telecom
- Role: Customer Support / Technical Support Executive
- Experience: 03 years, depending on the process
- Freshers - BE/BTECH/BSC/POSTGRADUATES cant apply
- Education: 12th pass / Any Graduate
- Skills: Excellent English communication, active listening, customer handling
- Shift: International / rotational shifts, including night shifts
- Location: Bangalore
- Salary: Best to specify your actual CTC range and incentives
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
📌 Walk-In Drive Voice Process (Bengaluru)
🏢 Firstsource
📍 Bengaluru