We are looking for a Customer Care Executive to handle customer communication, shipment tracking, and day-to-day coordination.

Key Responsibilities:
- Handle customer calls and enquiries professionally.
- Provide shipment status and delivery updates to customers.
- Coordinate with clients and internal/transport teams regarding shipments.
- Track shipments and follow up until delivery.
- Send and respond to emails regarding shipment updates, enquiries, and issues.
- Maintain basic shipment records and documentation.
- Handle customer complaints and coordinate for timely resolution.
- Communicate professionally with customers over phone, WhatsApp, and email.

Requirements:
- Basic English communication skills – reading, writing, and speaking.
- Must know how to send, receive, and reply to emails.
- Basic computer knowledge.
- Valuable communication and customer-handling skills.
- Should be responsible, polite, and willing to follow up on customer requirements.

Experience: 0–2 years / Freshers can also apply.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Care Executive (Tiruppur)
🏢 JRS Express Cargo
📍 Tiruppur