Role & responsibilities

Job Purpose:

We are looking for an IT Executive who will be responsible for managing the day-to-day IT infrastructure of the organization, including approximately 1520 computers/systems. The candidate should be capable of independently handling hardware, software, networking, user-support and basic system administration issues.

Knowledge of SAP and experience in supporting SAP users will be an added advantage.

Key Responsibilities

1. Hardware & Desktop Support
- Install, configure and maintain desktop computers, laptops, printers and other IT peripherals.
- Diagnose and resolve hardware-related issues such as system failure, RAM, hard disk, SMPS, monitor, keyboard, mouse, printer, etc.
- Coordinate with external vendors/service providers for hardware repairs and replacements.
- Maintain records of IT assets, computers and peripherals.
- Ensure preventive maintenance of IT hardware and systems.

2. Software & Application Support
- Install, configure and update operating systems, applications and required software.
- Troubleshoot Windows, MS Office,



email and other application-related issues.
- Manage antivirus installation, updates and basic endpoint security.
- Maintain software licenses and ensure authorized software is installed on company systems.
- Provide timely technical support to employees for day-to-day IT issues.

3. Networking & Internet Support
- Maintain basic LAN/WAN infrastructure and office network connectivity.
- Troubleshoot LAN, Wi-Fi, internet and connectivity-related issues.
- Manage basic configuration of routers, switches, Wi-Fi devices and network printers.
- Coordinate with Internet Service Providers for connectivity-related problems.
- Maintain network connectivity between office and plant users wherever applicable.

4. SAP Support
- Provide basic IT support to employees using SAP.
- Coordinate with SAP consultants/support partners for technical or application-related issues.
- Assist users with basic SAP login,

📌 IT Executive (Rajkot)
🏢 Bansal Power Press
📍 Rajkot