Key Account Manager Facilities Management

6-Month Fixed-Term Assignment | BPO / Healthcare Revenue Management

About the Role

We are looking for an experienced Key Account Manager – Facilities Management to lead facilities and workplace services for a large-scale BPO operation supporting the healthcare revenue management sector.

This is a high-impact 6-month fixed-term assignment focused on the successful launch, transition and stabilisation of a new/expanding workplace. The role will be responsible not only for managing day-to-day facilities operations, but also for driving pre-go-live readiness, go-live execution and post-launch stabilisation until the site is fully operational and settled.

This is an ideal chance for an experienced facilities professional who enjoys building operations from the ground up, managing high-volume workplaces, working closely with senior stakeholders and delivering a seamless transition into business-as-usual operations.

Key Responsibilities

Pre-Go-Live & Transition Management




- Drive end-to-end facilities readiness activities leading up to site go-live.
- Develop and execute the facilities mobilisation and transition plan, ensuring all critical activities are completed within agreed timelines.
- Coordinate with client, project, workplace, technical, security, housekeeping, vendors and other stakeholders to ensure operational readiness.
- Establish facilities SOPs, service standards, escalation matrices, reporting mechanisms and governance structures ahead of go-live.
- Ensure readiness of soft services, technical services, security, housekeeping, pantry/F&B;, waste management, emergency preparedness and other workplace services as applicable.
- Conduct site readiness assessments, identify gaps and drive timely closure of all pre-go-live actions.
- Support vendor onboarding, manpower mobilisation, induction, training and deployment.
- Participate in mock drills, readiness checks and operational simulations to validate site pr

📌 Key Accounts Manager (Hyderabad)
🏢 Knight Frank
📍 Hyderabad